Privacy Policy

VideoGrab ("we", "our", "the site") is an online tool that lets visitors download publicly available videos from supported platforms and websites, generate transcripts of YouTube videos, and download YouTube thumbnails. This policy explains what information we collect, why we collect it, and what choices you have.

1. Information we collect

• Account information (only if you sign up): your name and email address, and your password stored in a protected, hashed form — we never store passwords in plain text.
• Download history (only if you are logged in): the title, platform and quality of videos you download through the site, so you can view your own history.
• Links you submit: the video links you paste are processed to fetch the video. Downloaded files are prepared temporarily on the server and are deleted automatically after delivery; we do not keep a copy of your downloaded files.
• Contact messages: if you use the contact form, we store your name, email address and message so we can reply.
• Basic technical data: standard server logs (such as IP address, browser type and time of visit) used to keep the site working and secure.

2. How we use the information

• To provide the service: processing your links, delivering downloads, transcripts and thumbnails.
• To operate accounts: signing you in, keeping you logged in, and showing your download history.
• To respond to messages you send through the contact form.
• To protect the site against abuse and technical problems.

We do not sell your personal information to anyone.

3. Cookies

We use one essential cookie: a login session cookie that keeps you signed in after you log in. It does not track you across other websites. Advertising partners (see section 4) may use their own cookies.

4. Advertising

This site may show advertisements provided by third-party advertising networks, including Google AdSense. These partners may use cookies to serve ads based on your visits to this and other websites. You can opt out of personalised advertising by visiting Google's Ads Settings page (adssettings.google.com). Third-party vendors' use of cookies is governed by their own privacy policies.

5. Third-party platforms

When you submit a link, our server contacts the platform that hosts the video (for example YouTube, TikTok, Facebook or Instagram) to fetch publicly available information and files. Those platforms have their own privacy policies, which apply to their services.

6. Data retention and your choices

• Temporary download files are removed automatically right after delivery.
• You may ask us to delete your account and its history at any time through the contact page; we will remove it.
• You can clear cookies in your browser at any time; this will sign you out.

7. Children

This site is not directed at children under 13, and we do not knowingly collect their personal information.

8. Changes to this policy

We may update this policy from time to time. The current version will always be available on this page, with the date shown at the top.

9. Contact

Questions about this policy? Reach us through the contact page.